Refund Policy
Return Policy
At Wind Chime Fun we want you to be fully satisfied with your quality purchase. If for any reason you are not, contact us when you receive your order and we will do what we can to make you a happy and satisfied customer.
Fed Ex and USPS Ground Damages Damages must be reported to us within 24-48 hours. We will re-ship a replacement and have the damaged product picked up in a timely manner. Inspect your product immediately upon receipt. If we are not notified within 24-48 hours, no replacement can be made. The product(s) must be in the original packaging. Failure to follow this procedure voids all future product issues and warranties. Please call us to arrange the details.
Satisfaction Guaranteed! We will gladly replace, give you merchandise credit or refund you the full purchase price of the item excluding shipping charges.
At Wind Chime Fun we want you to be fully satisfied with your quality purchase. If for any reason you are not, contact us when you receive your order and we will do what we can to make you a happy and satisfied customer.
- All returns need to be made within 30 days.
- You must call and notify us of the return. Returns will be refused if we are not notified. We will provide you with a RMA# and return instructions.
- Shipping charges are non-refundable.
- All items to be returned must be new, unused and in original condition and in it’s original packaging. Any item returned that is not in original condition will not be given a refund. With all returns, please include your RMA#, name, shipping address and contact numbers.
Fed Ex and USPS Ground Damages Damages must be reported to us within 24-48 hours. We will re-ship a replacement and have the damaged product picked up in a timely manner. Inspect your product immediately upon receipt. If we are not notified within 24-48 hours, no replacement can be made. The product(s) must be in the original packaging. Failure to follow this procedure voids all future product issues and warranties. Please call us to arrange the details.
Satisfaction Guaranteed! We will gladly replace, give you merchandise credit or refund you the full purchase price of the item excluding shipping charges.